Anderson Human Capital seeks to address the skills gap identified by organizations in their senior and operational Management teams. We have developed a suitable staff training programme to address the skills gap and better improve the efficiency and effectiveness of the team Leaders. This will enable the Institution to stay on course towards realization of its strategic goals and the overall Mission.

A supervisor can be viewed as a vital connection between a company’s goals and its potential. Supervisor is generally in contact with all factions of a business — the workforce, the customer base, and the upper management. One day a person is ‘one of the team’ and the next day they can be a supervisor of the team as supervisors are usually promoted from within a team and they may be new to managing and overseeing the work of others. It takes personal confidence to become a successful supervisor. Building that level of personal confidence to perform this role effectively and get results through other people requires a new range of skills.

COURSE OBJECTIVES
The overall aim of the proposed training is to get participants to appreciate the key roles and responsibilities as a supervisor. Understanding the daily challenges of this role will help them be effective supervisor and foster respect from their former immediate colleagues.

Effective Supervisory Skills program will give participants the skills to:

•    Provide supervisors with the necessary knowledge, skills and behaviours to increase their effectiveness in their current roles
•    To equip supervisors with managerial skills necessary to adapt to changing demands.
•    Apply a model for communicating effectively in a diverse workforce
•    To motivate each of their Team members and to build high performance.

NOTE

• Fees covers all Training Requirements, i.e., Training Materials, Lunches, Teas, Certification
• Participants will be given a certificate of participation

Organizations Sponsoring more than 3 participants get a 4th Participant to attend Free

OVERVIEW OF COURSE COVERAGE

4.1) Supervisor the Ham in the ‘Corporate Sandwich’

• The Supervisor’s Predicament
• Transition in Roles
• The Allen Management Wheel

4.2) Key Interactive Competencies

• Communication
• Planning
• Prioritizing
• Delegation
• Effective Meetings
• Time Management

4.3) Leading Your Team

• Characteristics of Effective Teams
• Stages of Team Development
• Significance of Team Development in Effective Management

4.4) Staff Motivating

• Understanding Motivation
• How to Motivate Staff Today
• De-motivation – Signs and Symptoms

4.5) Controlling & Monitoring

• Developing Standards
• Measuring Performance
• Evaluating Performance
• Correcting Performance

4.6) Recruitment Procedures

• Staff Development
• The Manager’s Role & Training
• Identifying Training Needs

4.7) Problem Solving

• Problem Solving & Decision Making

• Action Plan Implementation Framework
• Action Planning
• Delegate Action plans