Program Overview
This module gives insights on how o embed a Stellar Customer Service Culture in the organisation. The module enables business owners and functional managers to put in place practices that ensure that customers are satisfied at every point of interaction with the organisation. This module enables appreciation of the evolving nature of the 21st Century customer and focuses on what businesses must do to retain existing customers.
Program good for Business Owners, CEOs, GM, other managers as well.
Great Program! Certainly worth attending for any HR Professional keen on safeguarding organisation from Labour Related Disputes!Job Well Done Anderson Human Capital!
Nemwel Ngoko, Gurusoft DevelopersHighly Effective Management Program. Engaging, Insightful Case Studies. Recomennded for any Manager keen on gaining Current Day trends in Management!
John Sang, Abradge KenyaI attended Training on Discipline, Termination and Dismissal Management in July 2019. This program was very Informative especially in the area of Discipline Management, the rights of an employee and the employment act 2007 awareness. This has Improved on how I interact with my employer, procedures for recruitment and legal process compliance. Thanks Justin for the opportunity.
Julius Muleshe Gitau, Adcock Ingram East Africa ltdA fresh start.... Great people in Finance and Risk Management Programs. I have learnt a lot more than I expected.
Jessica, Kenya Ports Authority
A reliable effective and professional training and staff development Company in Management, Leadership, Tax and HR Compliance Trainings.
Faith Jebet, Mobile World Kenya Ltd© 2024. Anderson Human Capital
